All sales are final. Big Cat does not offer refunds or exchanges.
If you have an issue with your order, or one of our products, please contact us at info@bigcatbotanics.com
All orders are shipped via USPS in discreet, unmarked packaging. Orders ship within 1-2 business days and are usually delivered within 4-5 business days.
Once an order has been shipped, it cannot be cancelled.
If you have placed an order by mistake, or would like to cancel an order, please send an email to info@bigcatbotanics.com with “CANCEL” in the subject line and give us a brief reason for the cancellation.
